While having the right product, in the right place, at the right time, for the right price is critical, to satisfy the needs of the Omni Shopper quickly and conveniently, it is only the “chip to entry”.
Today, the objective is to attract, develop and retain the Omni Shopper by increasing Visit Minutes®: the time spent with interacting with the Brand. Visit Minutes® training services include a series of high impact video programs designed to help todays retailers increase customer dwell time and overall sales!
This concept has a dual benefit:
The more minutes customers “comfortably” shop, either physically and/or digitally increases the propensity to buy, while simultaneously reducing the minutes they shop with competitors.