Description
THANK & ENCOURAGE is a Basket Building Skill that assures your customers feel appreciated for their visit and warmly encouraged to return again and again, promoting satisfaction and loyalty.
Includes: Retail Sales Training Video (5:33)
Practice Activities
How It Effects Customers
Up to 70% of customers leave retail stores feeling unappreciated! So, whether your customer buys or not, leaving the store feeling Appreciated for their visit and warmly Encouraged to return again will leave a lasting memory.
Relation to Other Skills
Thank & Encourage is directly connected to each of the preceding skills because it completes the brand experience you want your customers to have.
