Description
IDENTIFYING NEEDS, LIKES & PRESENTING SOLUTIONS are Basket Building Skills that enable you to comfortably discover the customer’s needs and likes so you can “know before you show” promoting powerful product presentations.
Includes: Retail Sales Training Video (5:33)
Practice Activities
How It Effects Customers
When customers feel your genuine interest, they will enjoy sharing the information you need to do to help them buy.
Relation to Other Skills
Gathering and sharing information will be easier if you remember the importance of body language skills you learned with Hello.
Practice Activities
These skills includes two floor-ready activities designed to be put into practice immediately on your own, with a co-worker or with a Coach. The first activity practices finding out what customers needs and/or want. The second activity practices giving them solutions based on relevant products.
