Description
PRO-ACTIVITY is a Conversion Skill that utilizes Operational tasks as a way to generate energy, increases availability, and promotes comfortable connections with more customers.
Includes: Retail Sales Training Video (5:33)
Practice Activities
How It Effects Customers
Pro-Activity makes customers feel RECOGNIZED - and SAFE! You will learn how to build personal connections into everyday Operational Tasks.
Relation to Other Skills
This Conversion Skill is a foundation for creating a Buying Emvironemt. Along with Hello and Assess Interest, Pro-Actiivty establishes parameters for your initial contact with customers in ways that actively promote their buying emotion.