Description
CONNECT is a Conversion Skill enabling associates to reflect or mirror your customers “Signals of Interest”. When this is done well, your customer will see, hear and feel genuine interest, igniting the emotion to buy
Includes: Retail Sales Training Video (5:33)
Practice Activities
How It Effects Customers
Once connected you can far more easily turn your customers' Desire to buy into the Decision to buy!
Relation to Other Skills
By combining this skill wirh Pro-Activity and Assessing Interest, you will know how to be in the right place at the right time and say the right thing to the right customer!
Practice Activities
This skill comes with a floor-ready activity so you can practice and optimize your presence in your brand's retail space.
