Description
ASSESS INTEREST is a Conversion Skill enabling retail Sales Associates to determine how to most successfully engage with customers who appear both Interested, as well as Not-Yet Interested in assistance.
This retail sales training video shows Associates and Managers how to look for specific signals that show whether or not customers are interested in interacting.
Includes: Retail Sales Training Video (5:33)
Practice Activities
How It Effects Customers
Every retail customer non-verbally transmits what we call Signals of interest. When you recognize and respect them, more customers will want work with you!
Relation to Other Skills
By connecting Pro-Activity and Hello with Assessing Interest, you can expect to not hear “I’m just looking” again.
Practice Activities
This conversion skill comes with a floor-ready training activity so you can practice and optimize your presence in your brand's retail space.
